Director of OperationsRachele Ibarra is Director of Operations at Acqualina Resort & Residences and joined the Five Star, Five Diamond resort in February 2010. She leads all aspects of the hotel’s daily room operations, including front office, guest relations, valet services, concierge, housekeeping, and laundry departments, ensuring customer satisfaction from arrival to departure. Rachele also oversees the daily food & beverage operations. Before joining Acqualina, Rachele held executive positions at The Turnberry Resort and Trump International Beach Resort. She holds a Bachelor of Science degree from Florida International University and an Associates of Science degree from Johnson & Wales University.