Guest Reviews

December 2021

"Just thank you for having such a wonderful place for us to come.  Yes, we plan on coming back!   It was such an incredible, peacefully, friendly place to come where we were treated like Queen and King."
-Lynn Fernandes
"Definitely would love to come back soon."
-Joseph Antebi
Brooklyn, NY
"We thoroughly enjoyed our time at Aqualina! Exceptional service and was a perfect place for a romantic getaway for a few days without the kids :)"
-Drew Davis
"The pool and Beach manager Ian really led his group well and his attention to customers was outstanding."
-Steve Klinger

November 2021

"We absolutely love the property. We have stayed at quite a few 5 star properties in the US and nothing compares to Acqualina."
-Doug Karvelas
Hamilton, NJ

"I stay at the Acqualina several times a year and it NEVER disappoints."
-Donna Maple
Malvern, PA

Page Manager"Thank you for an amazing stay at Acqualina, I will be recommending it to many friends and clients!"
-Shayna Mizrahi
Great Neck, NY

"We stayed for my birthday. We were upgraded to a remarkable room with champagne and cupcakes. The service was spectacular. I’ll Mulino food and service were impeccable. We would absolutely stay again!"
-Kimberly Parsons
Brambleton, VA

"From arrival to departure, service was phenomenal. Every staff member I came in contact with was professional, attentive, courteous and efficient. Without a doubt the best customer service experience hands down."
-Melissa DeJuliis
Parkville, MD

"Phenomenal place to stay. The staff members are all so friendly and helpful at all times."
-Jim Reinmuth
Westerville, OH

"We have traveled to numerous resorts as well as several 5-star properties in our travels and I will give credit where it is due... Acqualina is one of the nicest and best experiences my wife and I have had at a resort in our 27+ years of traveling together.  My highest compliments to all staff, housekeeping & grounds keeping.  It is apparent whatever training methods you're using with staff is proving very effective to create a first class experience for your guests.  Keep up the great work!  We will definitely be back!"
-Eric Cherry
Cookeville, TN

"Seriously I love the attention to details for every aspect and part of this hotel, the staff is very tentative and you are treated so good it made me feel relaxed, luxurious and enjoyed my stay even more. Thank you all from the front desk, to the room service to the beach and pool attendants EVERYONE!"
-Abdullah Albyati
Wax Hut, CA

October 2021

"We thoroughly enjoyed our stay at Acqualina.  We were celebrating our anniversary and everyone made it feel extra special.  It was one of the best hotel experiences we've ever had and we plan to come back again."
-Scott Cole

August 2021

"I’ve seen many places in the world, I do not recall a better combination of pleasant and professional staff, impeccably clean hotel, beautiful room, dining experience, impeccable grounds."
-Michael Walker

"Overall the hotel is great and the employees are wonderful. This is one of the few times a hotel has lived up to its reputation. We were eagerly looking forward to staying here based on our research and enjoyed seeing your hotel doing little things that no other high end hotel had ever done for us. (Ex. At check in telling me where my wife is sitting, always asking your name and remembering it so they say Mr. Blackistone) Keep doing what you are doing because it works."
-David Blackston
Fleming Island, FL

"I don’t know how, but the service was even better this trip than we’ve ever had.  The beach and pool attendants were the best we’ve experienced ever.  Proactively noticing if we needed umbrellas moved or more towels or fresh water.  Using our names.  Greeting us so warmly every morning to settle us in.  Absolutely AMAZING and completely differentiating from other 4 and 5 star resorts we’ve visited.  We will keep coming back for sure."
-Wendy Cebula
Weston, MA

July 2021

"Our stay was incredible and we absolutely love the hotel, staff and facilities."
-Jennifer Cincotta
Glen Head, NY

"Congratulations for all the staff and all the service , with no doubt I will choose you every time we will be at Miami."
-Maria Zenobi
Capital Federal, IT

"Everything and everyone went above and beyond at your resort.  We have never experienced such service anywhere.  We look forward to another visit."
-Fady Helou
Dublin, CA

June 2021

"The breakfast was hands down the best breakfast I had of my life!! The chefs are amazing!"
-Amanda Waldrep
Allen, TX
"We enjoyed our stay so much, we cannot wait to come back. One of the best resort experiences we've ever had."
-Mark Buckland
"This was an exceptional stay made even better by the high quality rooms, universally friendly hotel staff and impeccable daily room cleaning & turn down service."
-Kevin Kalerisky
Saint Louis, MO
"It was the perfect for a weekend staycation for our girls weekend."
-Kathryn Celentano
Key Largo, FL
"The staff was extremely cordial, attentive and professional."
-Michael Krauss
"I love the outdoor space, is very clean and beautiful setting with the sofas, chairs and more. The staff goes far beyond to make your stay very comfortable and pleasant."
-Paula Casas
Elmwood Park, IL
"Truly a magnificent experience, very much appreciated the friendliness of the staff. Everyone was so wonderful, the food was delicious, and the suite was stunning. Thank you - we had a perfect vacation!"
-Courtney Lemon
"Thank you to everyone at Acqualina for sharing in my “Me” celebration!!! This was a much needed relaxation experience for me and Acqualina was the perfect place for this experience."
-Ernetine Kennedy
Brandywme, MD
"Loved our stay and can’t wait to come back and stay again."
-Dominic Gallo

May 2021

"Best Staycation ever! Everything was top notch, from the check in experience to the room, food, pool and amenities. Every thoughtful detail was apparent. The room was outstanding and only second to a stay we had at the Goring in London. The service was superior and on par with European hospitality. The restaurants were excellent, in room dining was very good. Technology enabled many conveniences during our stay. The room was absolutely pristine and in top notch condition which is saying a lot for 1200 sq. ft. We will be back to stay without a doubt. Thank you so much for you excellence, it was a pleasure to experience it."
Tara Watson
Parkland, FL

April 2021

"Acqualina is a must visit resort! Beautiful clean beach and service second to none."
Elizabeth Connors
New Hartford, CT

"We were celebrating out 20 year anniversary.  From the first day to the last, the staff made us feel special the whole time.  Jeremy on the beach went out of his way to celebrate us, and Conrad took exceptional care of us.  The two of them were instrumental in arranging an extra special day for us our last day on the beach. We had champagne waiting in our room upon arrival. Someone brought us cookies and crystals one day on the beach.  William at the bar of Il Mulino bought us a round of our favorite Expresso martini.   The customer service was exceptional and appreciated!"
Scott Renze
Leawood, KS

"Will definitely be back, loved it there!!!"
Antonio Romeo Distantillo
Freehold, NJ

"Acqualina was perfect. Nicest resort we have been to. Best service we have seen."
Aida M Sorkin
Boston, MA

March 2021

"This hotel is incredible! The attention to detail is unparalleled. It’s a slice of heaven. I can’t wait to go back!”
Lyndsay Tradewell
Miami Beach, FL

"Absolutely wonderful visit! So appreciate placing us on 27th floor; such a luxurious treat.”
Beth Waters

"Loved. Absolutely everything was perfect. Thank you for an incredible experience.”
Lena Harris
Jamaica, NY

"After staying at the Aqualina any other hotel is disappointing.  Thank you for the exceptional service and attention to detail.”
Thomas Coman
Amsterdam, NY

"Excellent accommodations; by far superior to any nearby resort.”
Marissa Preziosi
Houston, TX

February 2021

"We loved the layout of our room and felt very comfortable during our stay.”
Goonjit Mehta
Pittsford, NY
"Fantastic stay can’t wait to go back... doesn’t feel like you’re in Florida the experience feels like you’re on a faraway resort. Your friendly warm abundant staff is excellent.”
Tova Begun

"The service was absolutely wonderful; The property is beautiful, clean and well-
maintained. Everyone we spoke to was helpful and knowledgeable about the property.”
Eric Melman

"Excellent hotel wonderful service beautiful beach front. We will be back!”
Lila Pappal
Bloomfield Hills, MI

"Our 1st time visiting Aqualina and it was amazing!!!! Have already recommended it to many! Exceptional facility and staff.”
Renee Sayegh
Congers, NY

"We are very spoiled. We stay at a lot of nice resorts. This was a nice one.”
Joan Carlson

January 2021

"The overall experience at the Acqualina resort was amazing. From the accommodations to the staff, the experience is like no other."

Sheane Robinson
Clinton, MD, USA

“Loved our time there. Staff was wonderful and friendly. Grounds beautiful.”

Gary Monds
Naperville It

“One of the most wonderful experiences I’ve ever had at a hotel. Beautiful property, wonderful room, tasty food and tremendous spa treatments. When we went down to have a beach day with our friends, we were greeted by a very polite young man named Eugene. He was so thoughtful, well spoken and overall amazing. He gave us a tour of all of the options we had and made sure our day was the best it could be. He was overall wonderful and it makes me happy to see young men still working hard during these hard times, and be this well spoken, smart at such a young age. He didn’t miss a thing and made mine and my husbands day special. Thank you Acqualina for a beautiful getaway and Eugene for being so stunning. Will definitely come back very soon “

Miami Beach, FL

"It is always a pleasure to come back to Acqualina, primarily owing to its people and service levels from all staff. One really enjoys each day as staff makes you feel at home."

Eduardo Munoz
Santiago, Chile

"Unreal customer service. It's inspiring."

Chris Byke
North Royalton, OH, USA

November 2020

“Again exceptional associates, exceptional service, we felt like everyone in the hotel knew who we were and always greeted us by our names. Made us feel at home. I'm even considering the Estates due to this feeling.”

Yvonne Tamayo

“We love this place....4 times in the last 3 years and can't wait for our next visit.”

Lawrence Stern
Silverspring, Maryland, USA

“We were celebrating our 40th Anniversary and stayed at 5 Five Star and Five Diamond Hotels during our driving vacation.  While all were beautiful and enjoyable,  your hotel was by far the best.  The room was UNBELIEVABLE, the service was beyond excellent and the pool and beach were great.”

Cynthia Uyhely
Oak Creek, Wyoming, USA

“We thoroughly enjoyed our stay, we were lucky to have perfect weather, will definitely be back for longer stay.”

Sam Alyaseen
Lone Tree, Colorado, USA

“I could not be happier to spend my 40th wedding anniversary with the Acqualina team.”

John Orrico
Newport, Rhode Island, USA

“Great hotel! I felt safe during Covid. The staff is very attentive.”

Gary Braynen
Pembroke Pines, Florida, USA

“It was beyond exceptional! The service was amazing - the property was perfection!”

Rebekah McKinley
Longwood, Florida, USA

“Acqualina is amazing!  From the beginning to the end.  The attention to detail, the warm welcome, the cleanliness and upkeep of the entire property is exceptional. The level of service here is truly paramount.”

Carla Halliburton
Conyers, Georgia, USA

“Lovely resort. Very comfortable accommodations.  Food was delicious.  The beachfront dinner was incredible- food was delicious and atmosphere was amazing.  The Sunday brunch was spectacular.  Everything was well maintained.  We had a terrific stay and will definitely be recommending to others.”

Ellen Robbins
Manhattan Beach, California, USA

“Fabulous stay, strongly considering another visit next November.”

Bradley Ginger
Arlington Heights, Ohio, USA

“I have to say that I never left a review but this time I really have to.

We have an amazing weekend!! We went for my husband’s birthday and we really had a fantastic stay! All the staff were wonderful! They help me to surprised  my husband with a cake after lunch and every time I asked for help about my husband birthday they always help me very kindly! The Service is more than perfect! They are always taking care of you with a smile and the service is really fast at the beach, pool and room service! The best hotel in Miami for sure!! I highly recommend and I also love that is very familiar. We are thinking to go back with our family for New Year! I’m pretty sure is the best place to start the year! We were a little bit afraid to go to a Hotel with this COVID situation we are living  and I have to say that I’m very proud about all the Acqualina staff taking care about, we felt very safe about COVID they have high security and protection measures that we really appreciate. The food was also amazing! Thank you very much to all the Acqualina staff.”

Jonathan Weinberg Pinto
Aventura, Florida, USA

October 2020

“We were supposed to go on this trip back in May but Covid had other plans so we had to put it on hold. We were lucky enough to be able to reschedule it just in time for our 2 year wedding anniversary and it was amazing. Laura has been visiting Acqualina annually for work, and each time she comes home raving about it. I have to say, I’ve never experienced hospitality like this. I actually think the Acqualina employees don’t have the word “no” in their vocabulary. They are so accommodating and attentive, they’ve thought of everything you can ask for and always have a solution ready. They showed us a little extra love as well for our anniversary which made it that much more special. If you’re looking for a slice of paradise without leaving the country, definitely check out Acqualina. We’ll be back soon for sure.”

Laura Polanco
Clifton, New Jersey, USA

“The staff was all very attentive and exhibited a very high level of customer service. Once you are named as the #1 beach resort it raises the expectations of all those who visit. I think the staff at Aqualina is doing everything possible to keep that #1 rating.”

Jeremy Wiggains
Fairview, Texas, USA

“We loved our stay and would recommend to all of our family and friends. Great job guys!”

Michael Leydervuder
Deefield, Illinois, USA

“From the bottom of my heart, thank you so much for making us feel close to home in a wonderful care. My kids had so much fun with David from the beach, with Mariana from the Acquamarine Program and Gustavo took great care of our luggage and check out process. I can't remember each other's name, as an example our Oceanfront waitress who was so patient and attentive to us. Before, during and after our stay, your staff has given an incredible service to us. Excellent! You all went beyond providing us with the best stay. We'll definitely be back! This was our first time in Miami. Thank you again.”

Yamaris Bobe
Sebring, Florida, USA

“Amazing place to stay and enjoy in Florida.”

Isaac Attie
Miami, Florida, USA

“Best place I stayed in years and much better than ever before.”

Jack Schenker
New York, New York, USA

“Beautiful resort. Great staff. Attention to detail is second to none. It was my wife’s birthday and the beach staff brought her balloons and a gift. So thoughtful and appreciated. The suite was impeccable. Wonderful time! We’ll be back!”

Jeffrey Szymanski
Fulshear, Texas, USA

“Our experience could not have been better! The beautiful property combined with the exceptional service made this the best hotel experience we have had. We will definitely be back!”

Darryl Forbes
Midlothian, Virginia, USA

September 2020

“My husband and I were blown away by the level of service. We are locals and were there for one night to celebrate my husband's birthday. We were so delighted with the room upgrade and the delivery of a birthday cake to the room! We will definitely return and we have told our friends how great the service is. I would also like to commend you on the obvious efforts you are taking to ensure the safety of your guests during a pandemic.”

Laura Rivero
Coral Gables, Florida, USA

“It was a great experience. The staff at the beach was very accommodating, Matias was excellent and very friendly. Louise was very professional and ready to help always. Simone at Il Mulino was very proficient and sweet.”

Garentina Gogo
New York, USA

“Highest quality facility that I have been too around the world. Par excellence.”

Steven Horowitz
New York, USA

“Our experience at Acqualina was fantastic, unforgettable memory of our first anniversary. The view was breathtaking, staff was very friendly, services was excellent. We will definitely come back.”

Peter Gharbawy
Florida, USA

“We really liked the staff, quality of food and service."

Dorota Gora
Naples, Florida, USA

“Great place to stay.”

Yreido Rodriguez
Miami, Florida, USA

“Best hotel experience my fiancé and I have ever had.”

Dilon Evans Jr.
Coral Springs, Florida, USA

“Thanks for the two amazing day we spend with my family relaxing and seeing how my little son could use and be happy in a such a perfect swimming pool.”

Maria Spatafora
Buenos Aires, Argentina

August 2020

"We were hesitant to book during covid but we took a leap of faith and I’m so glad we did. Our anniversary was one for the books because of the people who made sure our stay was safe and went out of their way to pamper us.  Thank you!!!!!"

Jordan Norwood
Sarasota, FL

"We chose Acqualina at random and had no idea just how lucky we got until we arrived. We were absolutely blown away. Every single staff member we had the pleasure of meeting went above and beyond. They followed all precautionary measures for COVID. We had been quarantined for months before this trip and we’re nervous about this but everyone was masked and gloved, and there were temperature taking stations throughout. This was a trip  for my daughter’s 21st birthday and  we truly couldn’t be happier with  our stay. Thank you so much for  that... we really needed this."

Marylynne Stella
California, USA

"We decided to stay home for our honeymoon after our wedding. Acqualina was the best decision we made. Thanks to all their staff for the accomodations. All the services and attentions. Will definitely return and recommend."

Dennis Lindo
Hollywood, FL

July 2020

"Thoroughly enjoyed our stay. Very impressed with how Acqualina has implemented COVID protocols. Service was outstanding! Looking forward to visiting again."

Kelsey Trimble
Texas, USA

"This is the best hotel in Miami period. It always was and will always be."

Kimberly Denison
Maryland, USA

"Your COVID protocol was excellent. You should serve as an example of how to function safely juxtaposed with excellent customer service."

Linda Wenger

"You have the NICEST people at Acqualina. Truly! Thanks for making my family feel special!"

Kevin Branigan
South Carolina, USA

June 2020

“Without remembering personal names (very sorry) EVERY single interaction was excellent! Everyone responded with friendliness and warmth, eagerness to help and genuine concern to meet any issue or request with excellent service. We interacted with almost everyone and our perfect treatment was consistent throughout.”

Mrs. Fields

“We cannot say enough great things about our recent stay at Acqualina. From the moment we walked in the door we felt like we were whisked away to a paradise of excellence. The service was exceptional as were all the amenities. The rooms are incredibly spacious and beautifully outfitted to help you truly escape. Their COVID-19 safety precautions were impressive and we felt SO safe the entire visit. We can’t wait to be back!!”


MARCH 2020

“Everything was excellent. No recommendations at all.
The best hotel and resort in Miami( Sunny Islands Beach)”.

Nina Fontana
Sao Pablo, BR

“Absolutely  wonderful top-rate resort. Can’t wait to go back”.

Linda Slonki


“We fell in love with Acqualina! We will be spending at least a couple of weeks a year down at the magnificently beautiful and well run resort!”
Joel Sherman
New Jersey, USA

“This is a first class resort. Every amenity has been well thought out. We had a wonderful time!”
Debroah Menditch
Massachusetts, USA

“Everyone was amazing and I could write everyone’s name we encountered from the check-in experience forward. We especially remember our check in experience. Acqualina’s five star experience is clearly the finest available on the beach. ANYWHERE!”
Mr. Billy Ford
Florida, USA


“Excellent resort and service, we will definitely return.”
Mr. Christopher Maxwell
Georgia, USA

“Terrific resort. There is a reason we have been guests many times. Thank you to all.”
Mr. Angelo Sarracini
Ontario, Canada