acqualina Resort & Residences on the Beach

Dear Ladies and Gentlemen,
we would like to share an exceptional experience at Acqualina Resort with you. Yesterday February 25th we were having lunch in one of the wonderful Lounges right in front of the beach. The view and atmosphere is breathtaking. Our server Airis was extremely Knowledgeable, friendly and kind. The Red/White Corporate Fashion of all personnel looked very unique which also reflects the Corporate colors of the Acqualina. The Menu was easy to read and Offers a lot of high quality food and Beverage. The price/quality level of it is very fair and reasonable. The Whole place Acqualina has a soul offering a lot of beautiful Details from A-Z. We will be back very soon and highly recommend this place. Each of the 5 stars of this Resort is fully deserved.

“Ooops we did it again!……..Ahhh….finally I am able to compose this review of another wonderful holiday at the beautiful Acqualina Resort and Spa… Although it is long overdue it is a big thank you to the Acqualina Resort team (s). Our family spent the Thanksgiving holiday (2019) with the Acqualina family and it was extraordinary. From the outstanding breakfast(s) to the inviting beach and supreme service and onward into a relaxing evening in our suite or at the AQ or Il Mulino. One of the most remarkable experiences was a custom Thanksgiving celebration in our suite with the most delectable presentations by Head Chef Jose Casals. Chef even made a special appearance to greet us. We applauded him and didn’t’ want him to leave! Our exceptional attendant, Dragos, was professional, friendly, attentive and kind. Director of Food and Beverage, Sybrandt Windell clearly has a passion for his work- His spirit and commitment to providing excellent guest experiences was superior. From confirming reservations with Karianne Arsenault; Arriving at the front entrance with warm welcomes; checking in at front reception’s great team; Excellent and attentive housekeeping staff; coordinating Thanksgiving Dinner with Glenda Barnatan; Finding our way to the beach and welcomed by an always smiling team; Enjoying cocktails at the bar with William; languid breakfasts with Simone, Bhushan, Jamie, Chef Max; –we are already dreaming of the next opportunity to visit Acqualina. Thank you”

“The Acqualina Resort is a 5 Star Forbes property ideally located between Fort Lauderdale and Miami Airports (30 minutes drive), on a white sandy beach of the Atlantic Ocean. You are also near Miami’s Design District and not far from South Beach. Upon arrival I was greeted by the bellman with a sincere smile and help with luggage and the front desk offered chilled sparkling water or wine, and accompanied me to my room. There are only 5 large, lovely, quiet rooms on each floor, so it is very quiet, especially for a beach resort. Service is impeccable, the dining options included Il Mulino NY, a grill, deli, and bar dining. All food and beverages were excellent. The spa includes sauna, steam, fitness center and a great place to relax, and the massage I received could not have been better. Everyone, including the housekeeping staff are among the best. I look forward to having another visit to the Acqualina”

“I have treated my daughter and her family for president weekend in Acqualina resort , wow wow wow what wonderful experience they have , once they checked in to the hotel ,the room was ready with 2 cribs as requested ,the rooms was upgraded to classic suit with a ocean view .

From checking in to checking out everything was just PREFECT. Great place for family ,super friendly and comfortable safe place to be.

Nothing like being in Acqualina hotel. Can’t wait for our next trip to Acqualina”

“Wow, this place did not disappoint. I was here on business for the week and decided to bring my mother along so she could break away from her Chicago winter blues.Upon arrival, we were pleasantly surprised to have been upgraded at no charge to a 1400 sq foot ocean view suite! Wow service at it’s finest.

Service: excellent

Amenities: excellent

Food: excellent

Vibes: excellent

Clearly make sense on why this is ranked as a top hotel in the continental US!”

“We are halfway through our five day stay and I wish it were longer. I’m writing this from the famous red couches right off the beach, our favorite spot. Acqualina never changes its vibe, never loses its luster or warmth. It is immaculate and pristine still; no stone is left unturned for its guests. Special shoutout to Rachele, Giovanna, Glenda, Shaq, and of course Christof!!! Honestly service like this does not exist anywhere else we have ever encountered. It’s a family here. We are so happy for your continued success and hope to continue to stay at Acqualina for many years to come!”

“My husband and I stayed here to start our 40th anniversary celebration. We were completely wowed by the experience. It certainly deserves the high ratings that it has been awarded. Thank you for such a wonderful experience. We will certainly be back. Shout out to Veronica the concierge, Ray in security, Camille front desk and everyone who makes you feel like part of the family here.”

“Blown away by the service service level at this resort! I can’t even imagine how anyone could write a negative review. This place is amazingly beautiful but the staff and their attention to detail is what really blows one away. Can’t wait to come back again!”

“You know you are in a superior hotel when the staff goes out of their way to make 6 different towel made animals and bring them to your suite to please your daughter. We’ve only received this type of excellent customer service in our visits to the Middle East… is comforting to know we have Acqualina close to home.”

“I just got back from a weekend “getaway” with my wife celebrating our anniversary. I am lucky in that I get to travel and stay at very nice hotels around the world: Ritz, Four Seasons, St. Regis, etc. This was my first experience staying at Acqualina and this was the best, most amazing hotel experience I have ever had in my life!! If you have ever left a hotel and said, “wow that was good service” I beg you to come to Acqualina and compare…there is no comparison! Claudia at the front desk, William at the bar, Christof the GM, all members of the spa specialize in making you feel welcome and that no detail goes unnoticed. Each member of the staff is warm and kind. The rooms were spectacular, the food fantastic and the beach beautiful but all of that pales in comparison to the service you receive upon arrival. Not only did Acqualina create a repeat customer but an advocate for life. Well done Christof and staff! We can’t wait to come back.”

“By far the best resort we have ever visited. The food and service is always perfect, they know us by name and treat us like family. I would recommend this to anyone with confidence. We can’t wait to visit again in the near future.”

My wife, Gabby, and I traveled with our two children last week to Acqualina and had the most amazing time. Everything about this resort is outstanding. We have stayed at 5-star resorts all over the country and nothing tops Acqualina. From the gorgeous property to the fantastic amenities, this place is exceptional. The topper is the service. We met so many wonderful people at Acqualina who helped make our stay memorable: Simone at breakfast, Franco at the Tranquility Pool, Matt at Costa Grill, everyone at Il Mulino and of course, Christoph, the hotel manager. Thank you all so much.
We cannot wait to return!

“The Acqualina Resort & Spa is the best place to stay in Sunny Isles. Every employee on site can greet you by name, even when you have not met them before. Our family enjoys staying here because it truly feels like we are appreciated and welcome.”

“This hotel is wonderful! All staff members go above and beyond to make you feel welcome. There are numerous people around at all times so that there is always someone to help. The room is cozy as well as the robes! I would definitely recommend and stay here again.”

“This was by far, the best overall experience I’ve had with any resort anywhere. From being greeted with a warm welcome and a glass of champagne by the front desk to everyone we encountered, all of the staff at Acqualina live and breathe superior customer service. It’s a gorgeous location with an amazing culture of making sure every guest feels valued and cared for – 5 star all the way.”

“My family of five is very hard to please. We stayed at Acqualina this Memorial Day week and all of us loved it. We had the best time ever!! The staff was exceptional, very pleasant, courteous and helpful. We couldn’t get enough of the luxurious pools and beach. Our suite with ocean view was amazing. It is a gorgeous resort! Most definitely our favorite vacation destination.
We will be back soon! Thank you Acqualina for a 5 star stay!!”

“Truly a 5 star resort. My husband and I spent Memorial Day Weekend at Acqualina, our first time staying here. The staff was extremely accommodating and friendly to everyone in the resort. They treated us like royalty. The rooms are fabulous. The cleanliness of the resort is impeccable. The food delicious!! Extremely tranquil. Bottom line.. WE LOVED IT!!!
Will definitely be back the 1st chance our schedule allows.”

“We came to our annual girl’s trip and the level of service surpassed our expectations. We were treated like royalty. Our absolute favorite was Michael from the pool and beach area. He was so kind, attentive and lovely. He is an absolute gem. If you are visiting, be sure to ask for Michael! We are going back next year!”

“The Acqualina Resort and Spa was AMAZING. My husband surprised me for our 30th Wedding Anniversary and what a surprise it was. This place is Paradise. Room was luxurious, spacious, beautiful and clean. Staff was remarkable, friendly and above and beyond. The service was so remarkable. We never felt the need to go anywhere else. We ate all our meals on site and each one got better and better. Well worth every dollar spent. Can wait to go back.”

“I love the location and the magnificent style when accessing the beach lounging area. It’s definitely a 5 excellency star. It is an oasis getaway for tranquility. Outstanding service when your laying on the beach, making sure you stay dehydrated and having a good time.”

“Incredible pool, fantastic bar, opulent spa and the best Italian restaurant from New York directly in its main floor.

This exquisite hotel is a must if you visit Sunny Isles. You will love it.

The beach area is simply neat and impossible to improve, it is really such an amazing experience.”

“Experience excellence at Acqualina Resort and Spa. From the minute you arrive at Valet you can feel the energy. Scott and Ozzie open the stunning glass doors with a smile.The check in process is seamless, providing you with a tour of the resort before taking you to the AMAZING OCEAN FRONT SUITE and yes worth it! Christof Pignet the General Manager greeting you personally providing an at your service attitude. Unforgettable team members such as Giovanna, Mariana GRM, Glenda, Andreas Costa Grille, Rose, Nubia housekeeping providing exceptional service. Can not wait to return!!!”

“I visited Acqualina with my boyfriend. It was incredible! The customer service was exceptional- in particular, Natalie and Erika at the bar, and Lily at the front desk. The room was beautiful. We watched sunrise from the balcony and later left the balcony door open so we could hear the waves while we ate room service. No complaints! I would go back in a heartbeat.”

“If you are looking to stay in paradise while feeling like a superstar this is the place for you! The rooms are incredible and the service was beyond. Orlando at the Spa was fantastic and I was beyond impressed with his knowledge of the products and service while recovering a Himalayan Salt Stone Massage. Our one bedroom suite was spectacular and the hotel pools and amenities truly let the property shine. Make sure you grab a Mai Tai at the pool and enjoy the sunset from your balcony!”

“Stayed a couple of days transitioning from an overcrowded and underwhelming stay in the Bahamas. What a difference! From the relaxed and efficient check in to the sumptuous and lovely accommodations set us up for a delicious morning breakfast on the veranda. We were transported to the South of France! After being installed on the supremely comfortable and beautiful lawn in front of the 3 pool we enjoyed a truly lovely and relaxing day including a delicious lunch, dessert and cocktails expertly served by a highly competent and unobtrusively friendly staff. Johanna was especially insightful and incredibly helpful. Kudos to the GM Christof Pignet for achieving the perfect resort atmosphere! We will be back!”

“What a hotel! What a great view! What a great service! Fantastic amenities, great restaurant, great beach access really deserves more than five Diamond hotel!! Personnel is very well trained and they know how to greet you! Congratulations to Christof the General Manager to make Acqualina Resort & Spa the number one hotel in Florida!!”

“We had another fabulous time and one of my best birthdays ever. From the moment we checked in with Claudya to the time we departed valet with a birthday balloon and signature bear I named Lina. They absolutely “treated” me for my birthday. Thank you. We always enjoy our breakfasts here. Bhushan has my waffles down to perfection. We love everyone here. I’m bad with remembering names. Sorry. Patricia and her husband are special as well as everyone there at breakfast. Mariana and Cesar definately know how to make me feel special. They went above and beyond. Thanks. This hotel has the total package. The staff, the location, the rooms, the grounds, the food, services, etc. All are absolutely wonderful. I look forward to returning soon.”

“My boyfriend and I went to the Acqualina this past weekend for our anniversary & we had an amazing experience! From the outstanding service by Aris, to the relaxing massage by Sinisia; we couldn’t have asked for a better day relaxing at the beautiful resort. The service was delightful and we were treated like royalty! I highly recommend this resort to anyone staying in the Miami area!!”

“We planned to stay only 4 nights and ended up extending it to seven wonderful days. The staff is so professional and polite. From the time you check in to the time you check out, the personal service level is unmatched. We have stayed at many 5 star resorts and by far the service level provided by every staff member is so personal and genuine. The manager Christof and his staff was truly amazing. Herb at Il Mulino was the most attentive and friendly waiter we have ever had ! The food was delicious and service was impeccable. The one bedroom suite was perfect for our family of 4. We are beach people and the beach service and set up was unlike other resorts. The staff would run out to help set you up and never made you wait. The only bad part of the stay was having to leave. We can’t wait to come back to visit. Thank you!”

“My college roommates and I had an incredible Girls Weekend celebrating all of our 50th birthdays at Acqualina Resort & Spa. The staff was friendly and attentive — they knew we were celebrating and made sure we were having a great time. We had facials and massages in the spa, delicious meals and drinks on the beach. Amazing dinner at Il Mulino and took quick uber rides to South Beach as well. We will be back again to celebrate 55, if not sooner.”

“Excellent stay as always. Thanks for the hospitality. Christof and Giovanna always make it feel like home. All the staff are amazing and the amenities are first class. The beach staff is incredible and makes each day trouble free.”

“This is an exceptional property and experience. General Manager, Christof Pignet and his team made our stay enjoyable from the moment my family and I arrived to the minute we checked out. The care and attention to every detail and warmth of hospitality are exceptional. We have stayed many times and are already looking forward to our next trip.”

“We had a wonderful time at the Resort in November and are already planning to return. The Concierge was wonderful and the restaurants all delicious. The service at the pool area was top notch. Every day they brought my 2 year old different toys to play with. We had an amazing time and look forward to our next visit.”

“Beautiful hotel with top notch service. Very attentive and friendly staff that give the extra effort to make your stay enjoyable. Great pool area and accommodation make this a top destination in Sunny Isles.”

“I treated myself to a solo trip for my 40th Birthday and decided to stay at Acqualina. From the moment I set foot on the grounds I knew it would be an unforgettable trip. The staff was incredible, the resort marvelous, the views incredible. The spa, oh my God! You missed no detail! My beautiful oceanfront suite was fantastic. Nothing I write will ever capture how I felt during my stay, but I had to submit this review because it simply was the most marvelous vacation I’ve ever had. Thanks to every single staff member at Acqualina for making this trip so special! Until we meet again!”

“Enjoyed a brilliant 5 day stay during December 2018. The resort is gorgeous. The food is terrific – upgraded to the breakfast inclusive, which was huge, varied and very good. The service is outstanding – somehow, every person seems to know your name. Beach is pristine. Room was very comfortable. Outstanding in every way.”

“My husband and I recently returned to Acqualina to celebrate our wedding anniversary and we were not disappointed. This was our second visit and our room was impeccable. We were upgraded to a suite with a beautiful ocean view. The staff was so friendly and attentive to our every need. The beach attendants worked very hard to set up chairs and umbrellas each day and the servers were never more than a moment away! The restaurants on site were excellent; the breakfast buffet had ample fresh selections each morning, and Il Mulino was divine as always. My husband and I travel often and are not easily impressed, but Acqualina continues to meet or exceed our expectations. We are already planning a return visit!”

“My wife and I have been to this resort/hotel numerous times. We absolutely love this resort. There is a reason that it is a Mobile five star, AAA five diamond hotel, year end, and year out. The staff is excellent. We received an excellent room upgrade. We were personally greeted upon arrival, with champagne, by the hotel manager, Christof Pignet, and he stayed in contact with us throughout our stay to make sure everything was going perfectly. This place does everything right. Ultimately, it is about the people, not just the beautiful location, the beautiful hotel, lovely suites, and excellent restaurants. We will be back, again and again. Why go somewhere else when you can go to the best?”

“Just got back from 5 days at the Acqualina Resort and I am trying to figure out when I can come back. My family and I were so sad to leave. From the minute you drive up, they treat you like a special guest. The rooms are high end and the pool beach experience can’t be topped. Simply put, I love this place.”

“It is simply my home from home, every member of the staff are amazing, the service, and the whole experience is very special. I love love love it. You are treated like royalty and after countless times going back I just cant wait to return. On behalf of my family and myself I cant wait to see you all soon.”