Acqualina Resort Is Now Open And Welcoming Guests

A non-contact temperature check for all guests, residents and team members

Guests are required to wear a face covering when traversing throughout the property

Personal protective equipment and enhanced training are provided to all team members

Hand-sanitizer dispensers — touchless wherever possible — are placed throughout the resort

Six-foot distancing measures between individuals, groups and staff are required at all times

Social distancing mats located throughout the property

The resort complies with all occupancy limits mandated by local and/or state authorities.

A key part of the guest experience is the Acqualina App providing the continuation of personalized attention and keeping with the award-winning Acqualina service. An iPad will be available in all guestrooms and suites and guests are also encouraged to download the Acqualina App to their own devices. Features include customizing your stay with special requests such as extra pillows and selecting times for room cleaning and turndown to ordering pre-arrival amenities and easy-to-book restaurant and spa reservations and room service orders. Online cabana bookings can be made and soon guests will be able to order food while at the pools and beach. Guests can also view flight information, check in for their flight and read the daily newspaper and magazines, request complimentary best-selling books and much more.

GEMs (Guest Experience Managers)

Acqualina’s Guest Experience Managers, warmly referred to as GEMs, will curate all aspects of the guest’s stay from customizing the private bar, coordinating shopping lists and ordering groceries and booking dining reservations to offering a virtual tour and showing a video of room orientation. GEMs will be contacting guests via email, by phone or even Zoom, whatever they prefer, and will be the main point of contact prior to arrival and throughout the stay to ensure that all needs are met and exceeded.

For more information, visit acqualinaresort.com or call +1 (844) 251 8490.

Acqualina Resort & Residences is where the charm of a Mediterranean villa meets elegance on the beach. The lush grounds feature red couches set on grass and are dotted with signature red umbrellas. A seaside luxury haven located on 4.5 beachfront acres in pristine Sunny Isles Beach, Acqualina Resort features 98 impeccably appointed guest rooms and suites and 188 residences with breathtaking views of the Atlantic Ocean, world-class dining including Il Mulino New York, the alfresco Costa Grill, Ke-uH Japanese restaurant and Avra Miami, three oceanfront swimming pools, spacious meeting rooms, and AcquaMarine, an innovative marine biology-based children’s program. A variety of lavish interior and exterior venues provide an ideal background for opulent weddings and memorable events. Acqualina Spa provides guests with an exquisite 20,000-square-foot, two-story tranquil sanctuary of excellence and relaxation. A family-owned and operated property, Acqualina is a recipient of the coveted Forbes Travel Guide Five Star Awards for both the hotel and spa and the AAA Five Diamond Award and a member of The Leading Hotels of the World.