We have enhanced our health and safety protocols at all touchpoints in our operations in accordance with local government officials, the Centers for Disease Control (CDC) and the World Health Organization (WHO) guidelines and will continue to make changes as necessary or appropriate to our procedures. Guests are required to wear a face covering when traversing throughout the property, and there are non-contact temperature checks. Additionally, we increased cleaning and sanitization protocols using Ecolab hospital-grade peroxide multi-surface cleaner and chemicals, physical distancing measures and more. We have outlined our health and safety plan that takes into account the complete guest experience.
For ease of travel and peace of mind, Acqualina Resort is now offering on-site COVID-19 testing to hotel guests and Acqualina residents through Spector Scientific Lab, LLC. Learn more.
With a commitment to providing the highest standards of health and safety and to protecting the well-being of guests, residents, team members and our travel community, we are proud to announce that Acqualina Resort has been recognized by the Global Biorisk Advisory Council, a division of ISSA — The Worldwide Cleaning Industry Association as a confirmed GBAC Star accredited facility. The Star accreditation acknowledges Acqualina’s increasing best practices and protocols for sanitation during the COVID-19 pandemic. The accreditation is the gold standard of outbreak prevention. Acqualina Resort is also among the first hotels in the world to become Sharecare Health Security VERIFIED™ with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at Acqualina based on our compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
A key component of the new guest experience is the Acqualina App providing the continuation of personalized care and attention and keeping with the award-winning Acqualina service. An iPad is available in all guestrooms and suites and you are also encouraged to download the Acqualina App to your own devices. Features include customizing your stay with special requests such as extra pillows and selecting times for room cleaning and turndown to ordering pre-arrival amenities and easy-to-book restaurant and spa reservations and room service orders and much more. Online cabana bookings can be made and soon you will be able to order food from the app while at the pools and beach.
Our ownership and top executives at Acqualina are committed to the highest levels of health and sanitation practices, and never hesitate to invest in resources, tools and equipment that will improve the safety and well-being of our people and overall community. Our mission is to constantly strive to do better at every level.
Our passionate team members will be here waiting for you. We hope our Mediterranean style beachfront escape will see you soon.
Deborah Yager Fleming
CEO & Partner
COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and guests with underlying medical conditions are especially vulnerable. By visiting Acqualina Resort and Residences on the Beach, you voluntarily assume all risks related to exposure to COVID-19.