With a commitment to providing the highest standards of health and safety and to protecting the well-being of guests, residents, team members and our travel community, we are proud to announce that Acqualina Resort has been recognized by the Global Biorisk Advisory Council, a division of ISSA — The Worldwide Cleaning Industry Association as a confirmed GBAC Star accredited facility. The Star accreditation acknowledges Acqualina’s increasing best practices and protocols for sanitation during the COVID-19 pandemic. The accreditation is the gold standard of outbreak prevention. Acqualina Resort is also among the first hotels globally to become Sharecare Health Security VERIFIED™ with Forbes Travel Guide. The comprehensive facility verification helps ensure that guests and travel planners can book with confidence at Acqualina based on our compliance with expert-validated best practices that minimize the risk and impact of COVID-19 and potential future public health events.
In addition, a key component of our guest experience is the Acqualina App providing the continuation of personalized care and attention and keeping with the award-winning Acqualina service. An iPad is available in all guestrooms and suites and you are also encouraged to download the Acqualina App to your own devices. Features include customizing your stay with special requests such as extra pillows and selecting times for room cleaning and turndown to ordering pre-arrival amenities and easy-to-book restaurant and spa reservations and room service orders and much more. Online cabana bookings can be made and soon you will be able to order food from the app while at the pools and beach.
Kindly note that fully vaccinated guests no longer need to wear a face covering at Acqualina. Unvaccinated guests are required to wear a face covering when traversing throughout the property. All Acqualina employees who are fully vaccinated and work outdoors do not need to wear a face covering. All employees who work indoors are required to wear a face covering and maintain a distance of 6 feet while working.
For ease of travel and peace of mind, access to on-site COVID-19 testing is available for hotel guests and residents through Spector Scientific Lab, LLC. Learn more.
Thank you for your support during these challenging times. Our passionate team members will be here waiting for you.
Deborah Yager Fleming
CEO & Partner